Terms of Service
The rules that govern your use of DropYard — written to be readable, with legal precision where it matters.
Neighbour-to-neighbour
A venue for local yard sales — not a party to any transaction.
No payments handled
Money flows directly between buyer and seller, in person.
18+ in Barrhaven
You're responsible for your listings and transactions.
Section 01
About these Terms
These Terms of Service (“Terms”) govern your use of DropYard — the website at dropyard.app and any related services (together, “DropYard” or “the Service”). DropYard is operated by DropYard Inc., a company incorporated in Ontario, Canada (“we,” “us,” or “our”).
By creating an account, browsing listings, or using DropYard in any way, you agree to these Terms. If you don't agree, please don't use DropYard.
We've written these Terms to be readable. Where legal precision is needed, we use it; where plain English works, we use that. If anything is unclear, email info@dropyard.app and we'll explain it.
Section 02
The short version
- DropYard is a neighbour-to-neighbour yard sale platform. We connect buyers and sellers in the same neighbourhood, who meet in person to complete pickups.
- We're not a party to any transaction between users. We don't process payments, don't hold money, and don't take a cut.
- You must be 18 or older, located in our current service area (Barrhaven, Ottawa), and have location services enabled.
- You are responsible for your own listings and your own transactions. We're a venue, not a guarantor.
- These Terms work alongside our Community Guidelines and Privacy Policy — together they govern your use of DropYard.
Section 03
Who can use DropYard
You may use DropYard only if all of the following are true:
- You are 18 years of age or older
- You are physically located in our service area (currently Barrhaven, Ottawa, Ontario)
- You enable location services on your device so we can verify the above
- You have the legal capacity to enter into a binding agreement
- You have not been previously suspended or banned from DropYard
We may verify any of these at any time, and we may suspend or terminate accounts that do not meet them.
Section 04
Your account
You will need to create an account to list items or claim items. When you create one:
- Provide accurate, current, and complete information
- Keep your password secure and confidential
- You are responsible for all activity on your account, whether or not you authorized it
- One account per person. Households may share an account, but you may not create multiple accounts to evade any rule, limit, or suspension.
- Notify us immediately if you suspect unauthorized access — email info@dropyard.app
You may close your account at any time by emailing info@dropyard.app.
Section 05
What DropYard is
DropYard is a listing and matching platform that helps neighbours in the same community find each other to exchange physical goods. The Service includes:
Drop & Shelf listings
A way for sellers to list items for browsing in weekly events (the 'Drop') and on a persistent listing page (the 'Shelf')
Claim & coordinate
A way for buyers to claim items and coordinate pickup with sellers
In-app messaging
Tools to communicate about an item and arrange a time and place to meet
Notifications
Optional notifications by email, push, or WhatsApp (where you have opted in)
Other features we may add over time, including AI tools to help sellers list more efficiently. Some features may be subject to additional terms or fees, which we will make clear before you use them.
Section 06
What DropYard is not
DropYard is not a party to any transaction between users. Specifically:
We don't sell items
Sellers do.
We don't buy items
Buyers do.
We don't process payments
Buyers pay sellers directly, in person.
We don't ship items
Buyers pick up from sellers.
We don't inspect items
Sellers describe them; buyers inspect at pickup.
We can't compel refunds
We can act on accounts; we can't reverse money.
You acknowledge and agree that any transaction you enter into through DropYard is between you and the other user, and that DropYard's role is limited to providing the venue.
Section 07
Listing items (sellers)
When you list an item on DropYard, you represent and warrant that:
- The item is owned by you and is yours to sell
- The item is described accurately, including its condition and any defects
- The photos are real photos of the actual item, taken by you
- The item complies with our Community Guidelines and is not on the prohibited-items list
- The item is legal to sell in Ontario
- The price and accepted payment methods shown on the listing are accurate
- You are able and willing to complete the pickup during the windows you have offered
You are responsible for any taxes that may apply to your sales.
Section 08
Claiming items (buyers)
When you claim an item, you represent and warrant that:
- You intend in good faith to pick up and pay for the item
- You will show up at the agreed time or notify the seller promptly if your plans change
- You will inspect the item before paying — once payment changes hands, refunds are at the seller's discretion
- You will treat the seller and the seller's property with respect
- You understand that DropYard is not responsible for the item's quality, fitness, condition, or legality
Section 09
Pickups
All pickups occur in person between buyer and seller; at the location they agree on (typically the seller's address). By using DropYard, you acknowledge that:
- You meet at your own risk. DropYard does not supervise or guarantee the safety of any in-person exchange.
- You will exercise reasonable judgement, including preferring daytime pickups and porch or driveway exchanges as the default
- If you are under any threat of harm, contact emergency services (9-1-1) first before contacting us
We strongly encourage following the pickup etiquette set out in our Community Guidelines.
Section 10
Payments between users
DropYard does not process, hold, route, or facilitate payments. All payments are made directly between buyer and seller, in person, at pickup.
Sellers choose which methods they accept. The two payment methods supported are:
Cash
Interac e-Transfer
DropYard does not see or store any payment information, account numbers, or transaction details. Any payment disputes are strictly between buyer and seller.
Section 11
Prohibited conduct
In addition to anything prohibited by our Community Guidelines, you agree not to:
- Use DropYard for any unlawful purpose or to engage in any unlawful conduct
- Post false, misleading, or fraudulent content
- Impersonate another person, DropYard, or any business
- Use DropYard to stalk, harass, threaten, or intimidate any person
- Reverse engineer, decompile, scrape, or access DropYard by automated means without our prior written consent
- Interfere with the operation of DropYard, including by introducing malware or causing excessive load
- Create accounts to evade a suspension, ban, or other limit
- Solicit users off-platform in a way that circumvents these Terms or our Community Guidelines
- Use DropYard to violate the intellectual property rights of any person
We may suspend or terminate your account for any of the above, with or without notice.
Section 12
Your content
You retain ownership of the photos, descriptions, messages, and other content you post on DropYard (“Your Content”).
By posting Your Content, you grant DropYard a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, display, copy, reproduce, and distribute Your Content solely for the purpose of operating, providing, and improving DropYard. This license ends when you remove the content or close your account, except where the content has been shared with other users who may retain copies (for example, a buyer who has saved screenshots).
You represent and warrant that you have the rights to grant this license, and that Your Content does not violate any law or any third party's rights.
You are solely responsible for Your Content. We do not pre-screen content but we may remove it if we believe it violates these Terms, our Community Guidelines, or applicable law.
12.1 Copyright complaints
If you believe content on DropYard infringes your copyright, send us a written notice at info@dropyard.app that includes:
- Identification of the copyrighted work you claim has been infringed
- Identification of the allegedly infringing material (URL or listing ID, if possible)
- Your contact information
- A statement that you have a good-faith belief that the use is not authorized
- A statement that the information in the notice is accurate and that you are the rights holder or authorized to act on the rights holder's behalf
We will handle copyright notices consistent with Canada's “notice and notice” regime under the Copyright Act.
Section 13
Reporting and enforcement
If you see content or behaviour that violates these Terms or our Community Guidelines, please report it via the in-app Report button or by emailing info@dropyard.app.
We may, at our discretion:
- Remove or hide any content that violates these Terms or the Community Guidelines
- Issue a warning to the user responsible
- Suspend or terminate the account, temporarily or permanently
- Cooperate with law enforcement when a credible safety or legal concern exists
We are not obligated to take any specific action on every report, but we read every one.
Section 14
Account suspension and termination
You may close your account at any time by emailing info@dropyard.app.
We may suspend or terminate your account, with or without notice, if:
- You violate these Terms or our Community Guidelines
- You provide false information during sign-up or use
- You engage in fraudulent, abusive, or unlawful conduct
- We reasonably believe continued access creates risk to other users or to DropYard
- We discontinue the Service
When an account is suspended or terminated, your right to use DropYard ends immediately. Provisions of these Terms that by their nature should survive (including Sections 6, 9, 12, 15, 16, 17, 18, and 20) will survive termination.
Section 15
DropYard's intellectual property
The DropYard name, logo, website, app, and underlying software, design, and content (other than Your Content) are owned by DropYard Inc. and protected by intellectual property law. You may not copy, modify, distribute, sell, or create derivative works of any of the foregoing without our prior written consent, except as needed to use DropYard for its intended purpose.
Section 16
Disclaimers
DropYard is provided “as is” and “as available.”
To the maximum extent permitted by applicable law, DropYard Inc. disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including:
- Warranties of merchantability, fitness for a particular purpose, title, and non-infringement
- Any warranty that the Service will be uninterrupted, secure, error-free, or free of viruses or harmful components
- Any warranty as to the accuracy, reliability, quality, condition, or legality of any listing, item, or user
- Any warranty that buyers will pick up items they claim or that sellers will accurately describe items they list
Some jurisdictions do not allow the exclusion of certain warranties, so portions of this section may not apply to you. Where exclusions are not permitted, our liability is limited to the smallest amount allowed by law.
Section 17
Limitation of liability
To the maximum extent permitted by applicable law:
- 1
No indirect damages
DropYard Inc., its officers, employees, founders, contractors, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, goodwill, data, or substitute services, even if advised of the possibility of such damages. - 2
Cap on total liability
Our total cumulative liability to you for any claim arising out of or related to these Terms or your use of DropYard will not exceed the greater of: (a) CAD $100, or (b) the total amount you have paid to DropYard in the 12 months before the claim (which, for free users, is zero). - 3
Applies broadly
This limitation applies regardless of the legal theory (contract, tort, statute, or otherwise) and even if a remedy fails of its essential purpose.
Some jurisdictions do not allow these limitations. In those jurisdictions, our liability is limited to the smallest amount permitted by law.
Section 18
Indemnification
You agree to indemnify and hold DropYard Inc. (and its officers, employees, founders, contractors, and affiliates) harmless from any claim, liability, loss, or expense (including reasonable legal fees) arising out of or related to:
- Your use of DropYard
- Your Content
- Your violation of these Terms or the Community Guidelines
- Your violation of any law or any third party's rights
- Your transactions with other DropYard users
We may, at our option, assume the defence of any such claim, and you agree to cooperate with our defence.
Section 19
Changes to these Terms
We may update these Terms from time to time. For meaningful changes, we will give you notice (by email or in-app) at least 30 days before they take effect. Continued use of DropYard after the changes take effect means you accept the new Terms. If you do not accept them, please close your account.
The “Last updated” date at the top of this page will always tell you when the latest version went live.
Section 20
Governing law and disputes
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-laws principles.
If a dispute arises between you and DropYard, we would much rather resolve it directly. Please email info@dropyard.app first; most issues get resolved that way.
If we cannot resolve a dispute informally, you and DropYard agree to bring any legal action exclusively in the courts of the City of Ottawa, Ontario, and you consent to the personal jurisdiction of those courts.
Nothing in this section limits your right to pursue available remedies before the Office of the Privacy Commissioner of Canada, a consumer protection authority, or a small claims court, where applicable law allows.
Section 21
General provisions
Entire agreement
These Terms, together with our Privacy Policy and Community Guidelines, are the entire agreement between you and DropYard Inc. regarding your use of DropYard.
Severability
If any provision of these Terms is found unenforceable, the remaining provisions will stay in full effect.
No waiver
Our failure to enforce any part of these Terms does not waive our right to enforce it later.
Assignment
You may not assign these Terms or any rights under them without our consent. We may assign them, for example in connection with a corporate transaction.
No third-party beneficiaries
These Terms are between you and DropYard Inc., and do not create rights for anyone else.
Notices
We may send notices to you by email, in-app message, or by posting them at dropyard.app. You can reach us at info@dropyard.app.
Language
These Terms are provided in English. If a translation is provided for convenience, the English version controls in the event of any conflict.
Section 22
Contact us
Questions about these Terms? Email info@dropyard.app.
These Terms work alongside our Privacy Policy and Community Guidelines, which together govern your use of DropYard.